A step-by-step guide on how to delete your Nexo account
So you’ve decided to close your Nexo account. By this point, you’ve probably realized higher fees, slower customer support, and frequent system outages on Nexo are spoiling your entire crypto experience.
Hence, we are here to help you in the process of closing your Nexo account and helping you select a better crypto platform.
Things to Do before you close your Nexo Account
As a Nexo user, you will have some crypto in your Nexo account. Before closing your account, you must withdraw crypto from your Nexo account to another crypto app. Also, withdraw any USD balances. Your total balance should be less than $0.1.
You can withdraw your crypto to centralized exchanges like Kraken, Binance US, etc., or noncustodial wallets like Ledger, Metamask, etc. Alternatively, you can choose to withdraw your crypto to Juno by creating an account.
Follow the necessary withdrawal process, and transfer your coins, one at a time, from Nexo. Depending on the network congestion, your crypto will be transferred in a few minutes to hours.
How to close or delete your Nexo Account
Closing your Nexo account is a simple step-by-step process that can be done directly on the Nexo website.
Open your Nexo Account, click your profile icon, and select security.
Under the security section, select the ‘Close account’ tab.
Select the reason why you want to close the Nexo account and then press ‘Close my account’.
You will be asked for final confirmation on a pop up, then press ‘Close my account’ again.
Enter your 2FA code from your Authenticator App. Once done, you will get an email confirmation from Nexo that your account has been closed.
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Juno (CapitalJ Inc.) is a financial technology company, not a bank. Certain services are offered through Synapse Financial Technologies, Inc. and its affiliates (“Synapse”). Brokerage accounts and cash management programs are provided through Synapse Brokerage LLC (“Synapse Brokerage”), an SEC-registered broker-dealer and member of
Additional information about Synapse Brokerage can be found on
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