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2 mins read

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March 13, 2023

How to close a Kraken Account

A step-by-step guide on how to delete your Kraken account

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So you’ve decided to close your Kraken account. By this point, you’ve probably realized higher fees, slower customer support, and frequent system outages on Kraken are spoiling your entire crypto experience.

Hence, we are here to help you in the process of closing your Kraken account and helping you select a better crypto platform.

Things to Do before you close your Kraken Account

  1. As a Kraken user, you will have some crypto in your Kraken account. Before closing your account, you must withdraw crypto from your Kraken account to another crypto app. Also, withdraw any USD balances. Your total balance should be less than $1.
  1. You can withdraw your crypto to centralized exchanges like Gemini, Binance US, etc., or noncustodial wallets like Ledger, Metamask, etc. Alternatively, you can choose to withdraw your crypto to Juno by creating an account.
  1. Follow the necessary withdrawal process, and transfer your coins, one at a time, from Kraken. Depending on the network congestion, your crypto will be transferred in a few minutes to hours.

How to close or delete your Kraken Account

Closing your Kraken account is a simple step-by-step process that can be done directly on its website by reaching out to Kraken customer support.

  1. Open your Kraken Account, click your profile icon, and select support.
  1. Under the support section, scroll down and click on the link ‘Contacting Kraken support.
  1. You will be redirected to a new page, where you have to submit a ticket request.
  1. After clicking, select ‘other category’. Now, under the category, select the reason ‘Close account.’ Check all the boxes. Next, select the reason for closing the account, you can select one or multiple reasons. Once done, you can submit the request.
  1. In a few days, you will get the confirmation via email from Kraken that your account is deactivated.

Need a crypto account without high fees or anxiety? We're here to help

With Juno, you can buy and sell crypto for zero fees

To summarize, the Juno account offers

  1. Access to 35+ crypto coins with ZERO trading fees and better prices
  2. 5% yearly bonus on cash deposits up to $25k and a 4% yearly bonus on cash deposits over $25k and up to $250k
  3. Fastest on-ramp by directly buying crypto from cash
  4. Quick and Hassle-free customer support

Sign up with Juno to get your crypto journey started.

QUICK LINKS

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Kunal Shivalkar
Kunal Shivalkar
Kunal is a crypto native marketer and content writer

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Juno (CapitalJ Inc.) is a financial technology company, not a bank. Certain services are offered through Synapse Financial Technologies, Inc. and its affiliates (“Synapse”). Brokerage accounts and cash management programs are provided through Synapse Brokerage LLC (“Synapse Brokerage”), an SEC-registered broker-dealer and member of FINRA and SIPC. Additional information about Synapse Brokerage can be found on FINRA’s BrokerCheck. See Synapse Terms of Service, Privacy Policy, and the applicable disclosures and agreements available in Synapse’s Disclosure Library for more information. The Partner Financial Institution(s) participating in a Synapse cash management program are referred to in your Synapse Brokerage Customer Agreement.

Digital Asset services are provided by Zero Hash, which is not affiliated with Juno or Synapse. Digital Assets are highly speculative in nature, involve a high degree of risk and can rapidly and significantly decrease in value. It is reasonably possible for the value of Digital Assets to decrease to zero or near zero. Digital Assets held in your Zero Hash account are not protected by FDIC insurance or any other government-backed or third party insurance.

The Juno card is issued by Evolve Bank & Trust, Member FDIC, pursuant to license by Mastercard International.

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