2 mins read

March 13, 2023

How to close a Account

A step-by-step guide on how to delete your account

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So you’ve decided to close your Crypto platform account. By this point, you’ve probably realized higher fees, slower customer support, and frequent system outages on the Crypto are spoiling your entire crypto experience.

Hence, we are here to help you in the process of closing your Crypto account and helping you select a better crypto platform.

Things to Do before you close your Crypto Account

  1. As a Crypto platform user, you will have some crypto in your Crypto account. Before closing your account, you must withdraw crypto from your Crypto account to another crypto app. Also, withdraw any USD balances. Your total balance should be less than $0.1.
  1. You can withdraw your crypto to centralized exchanges like Kraken, Binance US, etc., or noncustodial wallets like Ledger, Metamask, etc. Alternatively, you can choose to withdraw your crypto to Juno by creating an account.
  1. Follow the necessary withdrawal process, and transfer your coins, one at a time, from Crypto platform. Depending on the network congestion, your crypto will be transferred in a few minutes to hours.

How to close or delete your Crypto Account

Closing your Crypto account is a simple step-by-step process that can be done by directly emailing to their official email address, without having to reach out to Crypto platform support or the Help Center.

  1. Open your Email account, and paste their official email address - with the subject line - “Close Account”
  1. Under the email content, you have to take a picture of yourself and hold a piece of paper containing the following information.
    Today’s Date - Mention the date when you clicked this picture and are sending this email.
    Your Full Name - Write your full name on the paper
    End with '' - At the end of the paper, write ‘
  1. Send the email, and you will receive official communication from them in 48 hours. The account closure confirmation will be in the email if all the shared details are correct.

Need a crypto account without high fees or anxiety? We're here to help

With Juno, you can buy and sell crypto for zero fees directly from your FDIC-insured checking account.

To summarize, the Juno account offers

  1. Access to 35+ crypto coins with ZERO trading fees and better prices
  2. 5% yearly bonus on cash deposits up to $25k and a 4% yearly bonus on cash deposits over $25k and up to $250k
  3. FDIC-insurance for your cash deposits up to $250k
  4. Fastest on-ramp by directly buying crypto from cash in a checking account
  5. Quick and Hassle-free customer support

Sign up with Juno to get your crypto journey started.



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